Privacy Policy

This privacy policy sets out how Jones and Cane Packaging uses and protects any information that you give Jones and Cane Packaging when you use this website. The policy is designed to meet the standards of the General Data Protection Regulation (GDPR) 2018. Jones and Cane Packaging is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Jones and Cane Packaging may change this policy from time to time by updating this page when legislation changes, or if we make changes to how we handle data. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • – name
  • – postal (delivery and/or invoice) address
  • – email address
  • – telephone number

What we do with the information we gather

We require this information to understand your needs and provide you with a better service. Under the GDPR, this use of data is classed as “legitimate business interests” meaning that we only use it for the purpose of day-to-day business transactions between Jones & Cane and yourself. In particular, data is collected and securely kept for the following reasons:

  • – Internal record keeping


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, in line with the GDPR’s requirements.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We only use your data for the transactions between you and Jones & Cane, and for internal record keeping. We don’t use it for direct marketing, and we do not pass it on to anybody unless we are required to do so by law. It is always stored securely by us. You may choose to restrict the collection or use of your personal information.

You may request details of personal information which we hold about you under the GDPR 2018. A small fee will be payable. If you would like a copy of the information held on you please write to 3 – 4 Oaktree Business Park, Basey Road, Rackheath Industrial Estate, Rackheath, Norwich, Norfolk, NR13 6PZ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

You also have the right to request that any data we hold on you is permanently deleted. This request can be made to the same address.