January lockdown – Tuesday & Thursday opening

Happy New Year to our lovely customers, we hope you’re well and safe. As we find ourselves in lockdown again, we’re reducing our opening hours in order to keep our staff safe and respond to the situation responsibly. We know it’s not ideal, but we’re balancing staying open and keeping ourselves and others healthy.

For the duration of this lockdown we’ll be open for deliveries and collections two days a week, Tuesday and Thursday.

On Mondays, Wednesdays and Fridays, you can still call and leave a message or email to place orders, and you can still place online orders at any time.

Phones, emails and post will all be checked throughout the week.

What these changes essentially mean is:

  • Deliveries in the Norfolk area will go ahead but on a slightly reduced scale. We’ll keep in touch with you via email or phone about your order.
  • Online orders will be dispatched every other day rather than every day, meaning delivery may take up to 4 working days in some cases.
  • If you wish to collect goods from our Rackheath premises PLEASE phone ahead. Staff will not be available to serve customers face to face. Please don’t put them in an awkward position by asking them to. This is a safety issue, and is an important part of keeping the business open.

If you have any questions at all, just give us a ring on 01603 722264 or email us at enquiries@jonesandcane.co.uk.

Thank you for your continued patience.